Privacy Policy

This website is operated by The Security Institute. We are committed to protecting your privacy and security while providing a consistent user experience. We have a legal duty to protect the personal information we collect from you.

Online security and access

We will never e-mail or call you to ask you to disclose or verify your debit card or bank account details. If you are contacted or receive an unsolicited e-mail which asks you for these details, ignore the email and report the incident to us.

Access to information

The information you provide to us is kept confidential to Security Institute and our dedicated administrators. This means we  are obliged to respect the confidentiality of the personal data supplied by you.

Unless you give us your permission or have indicated otherwise, we do not disclose or sell your personal details to any other third parties, unless we are required to do so by law or regulation as described above.

Our websites and your privacy

Like many other businesses with an online presence, we collect personal information from you through our websites. By personal information we mean details such as your name and address. You can rest assured that none of these details are sold as marketing lists. In fact, your details are only ever disclosed to anyone outside either with your permission, or where we are required to do so by law or regulation.

This Statement will tell you what information we collect, why we collect it and what we use it for.

How we collect personal details from you

We are not able to identify who you are just because you visit the website. The domain name from which you access the internet, the date and time you access the website and the internet address of the website from which you may have linked to one of our sites will not allow us to identify who you are.

In certain parts of our website, you have the option to contact us by phone or email, or to provide us with certain details. This is how we collect your personal details. We also, along with most other major websites, use cookies. Cookies are software that allow a website user’s details to be identified and used, mainly to personalise a subsequent visit.

We use two types of cookies on our website:

  • Session cookies, which are temporary cookies that remain in the cookie file of your computer until you close your browser at which point they are deleted. These enable the website you are visiting to keep track of your movement from page to page so you don’t get asked for the same information you’ve already given to the site; and
  • Persistent or stored cookies that remain on the cookie file of your computer.

Cookies cannot look into your computer and obtain information about you or your family or read any material kept on your hard drive. Additionally they cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer has visited a certain website. Passwords are not stored in cookies.

Cookies are used to record details of pages relating to particular products and services that you have visited on our websites. This is to provide us with non-identifiable usage statistics to allow us to improve our websites and to provide you with information about products and services that interest you. So, by using this site you are consenting to cookies being stored on your computer.

Please note that although the web browsers of most computers are initially set up to accept cookies, you can alter them to block or erase cookies or to inform you when a website is attempting to add a cookie. However, certain parts of our Site are reliant on the use of cookies to operate correctly and may therefore not work correctly if you set your browser not to accept cookies.

Why we collect these details

We ask you to provide your personal details to us either to enable us to send you information about our products and services, products and services provided by other selected providers, or to respond to a specific enquiry you may have.

If we intend to use your personal details to tell you about our or other providers’ products and services, we will ask you whether you want to receive this information. Should you wish to, we will continue to use your details for this purpose and each time we contact you, we will give you the opportunity to tell us not to contact you further.

Your information will also be used to process any application submitted by you if you decide to purchase one of our products online, and to administer the resulting product once it has been set up.

Linking to third party sites

We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site and recommend that you check the policy of each site you visit and contact its operator or proprietor if you have any concerns or questions.

In addition, if you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and again contact its owner or operator if you have any concerns or questions.

Your views

If you have an enquiry or concern about our privacy policy, please contact:

The Data Protection Manager
Security Institute
PO Box 1572
COORPAROO QLD 4151